OVERVIEW OF
FIREBIRD TOURS
ABOUT FIREBIRD TOURS
Firebird Tours started in 2007 as a travel agency in New York. It first focused on organizing private trips to Eastern Europe and then extended its coverage to Scandinavia, Southern Europe, and Britain.
During the last 15 years, Firebird has crystallized its approach to business that can be explained in three principles. Firebird customers should have a fantastic experience planning their trip and all the support from knowledgeable and helpful destination specialists during this process. Second, the journey itself should consist of services provided by the best suppliers in class - hotels, guides, transfer companies. Finally, that trip should cost less than if it is booked through another travel company. Usually, only luxury travel agencies can tailor trips and deliver best-in-class services, but they typically charge 40% or more than Firebird Tours.
During the last 15 years, Firebird has crystallized its approach to business that can be explained in three principles. Firebird customers should have a fantastic experience planning their trip and all the support from knowledgeable and helpful destination specialists during this process. Second, the journey itself should consist of services provided by the best suppliers in class - hotels, guides, transfer companies. Finally, that trip should cost less than if it is booked through another travel company. Usually, only luxury travel agencies can tailor trips and deliver best-in-class services, but they typically charge 40% or more than Firebird Tours.
2007
First office opens in New York City
2009
New office opens in Arlington, Virginia
2012
Company opens branch in Minsk, Belarus
2014
New service office opens in Fort Lauderdale, Florida
2014
First European office opened in Vilnius, Lithuania
2015
Launch of new destinations in Europe and Asia
2016
Australian branch opens
2017
Covering the entire continent of Europe
Official Website: Firebird Tours
FIREBIRD TOURS REVIEW
| Destinations | Europe, Asia, Africa, North America, Middle East |
| Touring format | Small group tours, private tours |
| Group size | up to 8 |
| Pricing | $$ |
| Transportation | Private transfers, trains |
| Hotels | ✯✯✯✯✯ |
| Our rating | 4.86/ 5 |
AWARDS & CERTIFICATIONS
The company has won various awards including Stevie Awards and World Travel Awards. Also, it is A-member of Better Business Bureau (BBB), European Tour Operator Association (ETOA), Swiss Travel Association (STAR).
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World Travel Awards WinnerThe World Travel Awards Winner title recognizes excellence in the travel and tourism industry, honoring top companies, destinations, and services for outstanding quality and innovation. -
A-rated travel company by BBB associationAn A-rated travel company by the BBB (Better Business Bureau) signifies a strong reputation for trust, customer satisfaction, and ethical business practices in the travel industry. -
Travel & Hospitality Award Winner for 2021The Travel & Hospitality Award Winner for 2021 recognizes excellence in the travel industry, honoring top companies for outstanding service, innovation, and customer experience. -
2024 Travelers' Choice Awards WinnerThe Travelers' Choice Awards Winner recognizes top-rated travel businesses, destinations, and experiences, based on outstanding reviews and ratings from global travelers. -
Swiss Travel Association (STAR) MemberBeing a Swiss Travel Association (STAR) member signifies a commitment to high standards, reliability, and excellence in the Swiss travel industry. -
Rated 'Excellent' by more than 1000+ travelersRated 'Excellent' by over 1,000 travelers, showcasing outstanding service, customer satisfaction, and memorable travel experiences. -
Well-rated on Google ReviewsWell-rated on Google Reviews, reflecting consistently positive feedback and high customer satisfaction from travelers. -
2018 Winner of Stevie AwardsThe 2018 Winner of the Stevie Awards recognizes outstanding achievements in business, honoring exceptional companies and individuals for their innovation, leadership, and customer service. -
Australia Prestige Awards Winner 2023The Australia Prestige Awards Winner 2023 recognizes excellence in business and service, honoring top companies for their outstanding performance and contributions to the industry in Australia. -
Finalist of The Travel Awards in 2018Finalist of The Travel Awards in 2018, recognizing exceptional performance and service in the travel industry, and honoring companies that excel in delivering high-quality travel experiences. -
Member of the European Tourism AssociationA Member of the European Tourism Association, demonstrating a commitment to promoting sustainable tourism, industry best practices, and collaboration across Europe's travel and tourism sector. -
2022 Travelers' Choice Awards WinnerThe 2022 Travelers' Choice Awards Winner recognizes top-rated travel businesses, destinations, and experiences based on exceptional reviews and feedback from travelers worldwide.
OUR CONCLUSION
Firebird Tours is focused on planning tailor-made trips with the best suppliers - hotels, guides, activities, and transfers. While planning a trip, they make sure that it would be affordable. The company primarily provides tours to Europe, but there are some other destinations too.